Q: Do you accept OEM?
A: Yes, we welcome OEM, and we also have strong ability to carry your OEM orders.
Q: Can the price be discounted?
A: Yes, if the quantity is large, the price will be low, and if you have a product budget, I will try my best to apply for a preferential price for you. We have promotions every month and discounts regularly.
Q: Can you shipping it to my country by sea or air? Or shipping it to my door.
A: Yes, we have long-term cooperation with reliable freight forwarders.
Q: Is there any customized service?
A: Yes, We understand that each client's needs are unique. Therefore, we provide customized services, with personalized design and production based on our customers' requirements to meet their specific needs.
Q: Is the quality good? Want quality products.
A: Yes, of course. Our products undergo strict quality control to ensure that each product meets international standards and has been used and tested for a long time. We can provide quality assurance and ensure product reliability and durability.
Q: Are you the manufacturer or a authorized distributor from the factory?
A: Of course the manufacturer. We are a dierct manufacturer with factory located in Pudong, Shanghai. You can check our official website: www.zenvamedical.com. Maybe this may prove that we are a direct supplier of medical equipment.
Q: What is your main products?
A: We offer many products covering almost all hospital needs. Such OT table, OT light, medical pendent, bed head unit, Endoscope cleaning equipment, Gasoutlets and other medical equipments product.
Q: how about the service of after sales?
A: Providing 12-24 months warranty and respond your complain within 48hours. Promising all spare parts available in lifetime use. We are a sales team, with all technical support from engineer team.
Q: If provide OEM?
A: OEM&ODM are welcome.
Q: What products do you have?
A: Our company produced and exported medical equipment for 15 years, include operating lamp, table, pendant, gas system etc.
Q: Which countries do your company export more to? Do you have any local agents?
A: We export to many countries, mainly in Asia, Africa, South America and Europe. There are agents in some countries, and if you have related business, you can also become our agent.